Help Center

RETURNS

Customers can return part or all their order for a refund within 3 days of the confirmed delivery date for the following reasons, which you can read here.

CANCELLATIONS

We accept cancellations of the orders not late than 24 hours before delivery with a 100% refund. If you cancel your order in the 24 delivery window, we’ll charge you an SGD 80 fee.

PRODUCTS

Best Italian Wines in Singapore, Bacci Wines. We import only this brand to Singapore because we are the shareholders.

WINE COST

All wines rates on our website stated in Singapore Dollars with GST and taxes included.

WINE DELIVERY

Our wine delivery in Singapore is pretty fast. We do next day delivery by default. The only exception is – where you make an order on Friday & Saturday – you will get it on Monday.

FAIL TO RECEIVE THE WINE

If the customer fails to receive the order by own circumstances, we will charge SGD 28 for repeat delivery. The driver can wait only 15 minutes from arrival time.

ACCEPTING PAYMENTS

– Debit or credit cards
PayNow to our UEN 201938265C
– Bank transfer (our bank account is in DBS BANK)
– Cash on delivery
All these types will appear on the check-out page.

DELIVERY FEES

Our delivery is FREE with a minimum order of SGD 128.
If your order is less, the stated amount – we’ll charge you SGD 28.